First Support EMR › Home care software that runs the whole agency.
First Support Homecare

Home care software that runs the whole agency.

Scheduling, EVV, Medicaid billing, documents and a family portal, from one login and one patient record.

First Support Homecare is the system a personal-care agency runs on: intake, scheduling, the caregiver's phone, the visit record, the claim, the invoice and the family's view of all of it, in one login and one patient record. It was built inside a licensed Virginia agency and is used there every day.

Electronic visit verification is part of every visit, not a module. First Support EVV captures the six Cures Act elements on the caregiver's phone and sends the record the way your state wants it, direct or through the aggregator. See your state.

What is in it

Every screen below is the live product with demo data.

Click any of them to see it full size.

Your whole agency on one screen

Your whole agency on one screen

Unsigned documents, unstaffed visits, unpaid invoices and clinical alerts, the moment you log in.

Scheduling that shows the gaps

Scheduling that shows the gaps

Every visit, who covers it and what is still open, soonest first. Changes reach the caregiver's phone at once.

The caregiver app

The caregiver app

GPS clock-in and clock-out, vitals and a note at the door. Nothing to install; it runs in the phone's browser.

EVV proof on every visit

EVV proof on every visit

Clock-in and clock-out on a map, the coordinates, the reason code when a visit is corrected, and the record your state receives.

Medicaid billing built in

Medicaid billing built in

Each claim leaves as a pack: payer, identifiers, claim lines, 837P and CMS-1500. Acknowledgements and remittances match back to the claim.

A portal families actually use

A portal families actually use

Schedule, logged hours, notes and signed paperwork. Families message the office, pay invoices and ask for hours.

Paperwork that signs itself

Paperwork that signs itself

W-9, service agreements, certifications: pre-filled from the record, e-signed, tracked until complete.

Expiring credentials, caught

Expiring credentials, caught

Uploaded IDs and certifications are read automatically and flagged before they lapse.

One-click data transfer

One-click data transfer

Patients, staff and visits come across from the system you are leaving, so the roster is there on day one.

Who uses it

Four kinds of people, one record.

The office

Schedules, staffs, approves manual visits with a coded reason, signs documents and answers families, from one dashboard.

Caregivers

See today's visits, clock in and out at the door, log vitals and a note, and upload a certification from their phone.

Billing

Reviews verified hours, sends Medicaid claims and private-pay invoices, and matches remittances back to each claim.

Families

Follow the schedule and the notes, sign what needs signing, pay invoices and ask for changes without calling the office.

Ninety seconds

Watch a visit go from the door to the state

Ninety seconds: clock-in, the client's confirmation, the reason code, and the record your state receives.

Pricing is one plan, priced per active client. No per-caregiver fees, no EVV surcharge, no implementation fee. How a quote is built · Switching from another system

Request a demo

See it in twenty minutes.

A screen-share of the working software, in your state's EVV format. No obligation.

Tell us where to reach you

Thank you.We will call to set a time, usually within one business day.