Home care software built for Arizona Medicaid EVV.
Arizona routes EVV through the AHCCCS aggregator (Sandata specification). First Support Homecare captures every Medicaid visit with GPS clock-in and clock-out, coded reasons and an audit trail, and its AHCCCS connector is built to the published specification — the certification is completed with your agency as the sponsoring provider, at no cost to you.
AI does the paperwork: faxed referrals become client records and any PDF form becomes fillable in minutes. Your staff checks and signs, so a small office keeps up without another hire.
One aggregator: AHCCCS's own, on the Sandata specification
Arizona agencies live inside two sets of rules: AHCCCS (Arizona Health Care Cost Containment System)'s, and AHCCCS's. The software was built to both — the state's EVV requirements in the visit record, AHCCCS's interface in the connector — so the agency does the work once and the aggregator gets it in its own format. Vendor choice since October 1, 2025 — AHCCCS runs its own aggregator.
The state runs the aggregator
Since October 1, 2025 AHCCCS operates its own aggregator and no longer sponsors a capture app: every agency runs its own EVV system and every vendor completes technical testing with AHCCCS before its first submission.
Same interface, AHCCCS's addendum
The interface is the Sandata Alt-EVV specification — clients, employees, visits, status — with AHCCCS's values: caregivers by SSN, the client's nine-digit AHCCCS ID as the custom ID, AHCCCS's reason codes.
Live-in caregivers
AHCCCS's specification adds a cross-reference segment for live-in caregivers; it is a flag on the account, sent when the visit calls for it.
Arizona specifics
AHCCCS took the aggregator in-house on October 1, 2025 and no longer sponsors a capture app; every vendor completes technical testing with AHCCCS before its first submission. The interface follows the Sandata Alt-EVV specification, with AHCCCS's own addendum.
What AHCCCS wants, and where the app gets it
Every element the state names, the record it comes from in the app, and where it lands.
| Element | Where the app gets it | Where it lands |
|---|---|---|
| Client record | AHCCCS ID (nine digits) as ClientCustomID, name, home address with coordinates | clients endpoint |
| Employee record | Caregiver by SSN, position | employees endpoint |
| Visit record | VisitOtherID, payer / program, HCPCS + modifiers, UTC times | visits endpoint |
| Calls | Mobile with latitude/longitude, or Telephony with the originating phone | Calls[] |
| Manual or corrected visit | VisitChanges with the AHCCCS reason code | VisitChanges[] |
| Verdict | Status polled by transaction id; per-record errors read back | /status?uuid= |
Watch a visit go from the door to the state
Your first month in Arizona
Want to see this on your own visits? Twenty minutes on a screen-share, in Arizona's format. EVV is one tab — see what else the software does.
Book the demoQuestions Arizona agencies ask
Is there a free state app in Arizona?
Not any more. Since October 2025 AHCCCS runs the aggregator only; each agency brings its own EVV system and the vendor tests directly with AHCCCS.
What does testing with AHCCCS involve?
AHCCCS issues test credentials and a base URL under a sponsoring provider; we send clients, employees and visits to their test aggregator and work through their checks. We do this with your agency as sponsor, at no cost to you.
Can we start before testing is done?
Yes. Everything but the send works from day one, and every Medicaid visit is captured with GPS and coded reasons; visits queue and go the day the account is live.
Which Arizona programs does this cover?
Personal care, home health, attendant care, respite and habilitation — every service AHCCCS (Arizona Health Care Cost Containment System) requires EVV for. AHCCCS took the aggregator in-house on October 1, 2025 and no longer sponsors a capture app; every vendor completes technical testing with AHCCCS before its first submission. The interface follows the Sandata Alt-EVV specification, with AHCCCS's own addendum.
Is there a free trial for Arizona agencies?
Yes. Arizona agencies that bill Medicaid and sign up by December 31, 2026 get 90 days free with no limit on clients: scheduling, the caregiver EVV app, documents, billing and the family portal. AI features are not part of the trial. Private-pay-only agencies get 15 days.
EVV in nearby states California EVV · Colorado EVV · Nevada EVV · New Mexico EVV · Utah EVV
Sources AHCCCS — Electronic Visit Verification · Medicaid.gov — EVV under the 21st Century Cures Act · First Support EVV — the Cures Act EVV requirement, explained
See a visit go from clock-in to the AHCCCS queue.
Twenty minutes on a screen-share: clock-in, clock-out, and the AHCCCS record for that visit. If it is not a fit you will know in five.