Home care software built for Idaho Medicaid EVV.
Idaho routes EVV through Sandata (OpenEVV Alt-EVV). First Support Homecare captures every Medicaid visit with GPS clock-in and clock-out, coded reasons and an audit trail, and its Sandata connector is built to the published specification — the certification is completed with your agency as the sponsoring provider, at no cost to you.
AI does the paperwork: faxed referrals become client records and any PDF form becomes fillable in minutes. Your staff checks and signs, so a small office keeps up without another hire.
Idaho's provider-choice model and the services it covers
Idaho chose a provider choice model from the start: there is no state-supplied EVV app for agencies, so each agency picks its own system, as long as it meets Idaho Medicaid's minimum requirements and works with the state's aggregator, run by Sandata. The agency reports its chosen vendor to Sandata and tests the connection.
Idaho set a single compliance date for personal care and home health: July 1, 2021. Agencies not compliant by then faced disruption in payment for the affected services. The state's EVV flyer lists the exact procedure and revenue codes included, so an agency can check each service against it.
| When | What changed in Idaho |
|---|---|
| Spring 2021 | Providers begin testing with their vendors and integrating with the Sandata aggregator. |
| July 1, 2021 | EVV mandatory for personal care and home health; non-compliant agencies see payment disruption. |
Personal care codes
S5125 attendant care, S5130 homemaker, T1005 respite (from a Personal Assistance Agency) and T1019 personal care.
Home health revenue codes
0421 physical therapy, 0431 occupational therapy, 0441 speech-language pathology, 0470-0472 audiology, 0551 skilled nursing and 0571 aide services.
The agency tells Sandata
The agency contacts Sandata with its provider ID, contacts and the vendor's details to start testing.
No endorsed vendors
The state publishes vendors that have interfaced with Sandata but does not endorse or recommend any of them.
One aggregator: Sandata's OpenEVV interface
Idaho agencies live inside two sets of rules: Idaho Department of Health and Welfare's, and Sandata's. The software was built to both — the state's EVV requirements in the visit record, Sandata's interface in the connector — so the agency does the work once and the aggregator gets it in its own format. Provider choice model.
Three endpoints, one order
Clients, then employees, then visits, each posted as JSON and polled to completion before the next — the appendix's own rule. The software does exactly that, and reads each record's verdict back into the visit.
Certified once per state
A vendor registers with Sandata, receives UAT credentials under a sponsoring provider in the state, passes the interface test, and is then on file for every later agency in that state.
The addendum decides the codes
Which identifier a caregiver is known by (SSN or a custom ID), which the client is, the payer and program IDs, the reason-code table and the ID formats all come from the state's addendum — and live on the account, not in code.
Everything Sandata requires is the same in every Sandata state - the element-by-element requirements, the onboarding steps and the common questions are on one page. How Sandata EVV works.
Book the demoWatch a visit go from the door to the state
Questions Idaho agencies ask
Does Idaho provide a free EVV system for agencies?
No. Idaho uses a provider choice model: the agency picks a system that meets the state's requirements and connects to the Sandata aggregator.
Which home health services need EVV in Idaho?
Therapy (0421, 0431, 0441), audiology (0470-0472), skilled nursing (0551) and aide services (0571).
Which Idaho programs does this cover?
Personal care, home health, and the A&D and DD waivers — every service Idaho Department of Health and Welfare requires EVV for. The vendor must have a verified integration with Sandata's Idaho aggregator; the provider reports its vendor to Sandata and tests.
Is there a free trial for Idaho agencies?
Yes. Idaho agencies that bill Medicaid and sign up by December 31, 2026 get 90 days free with no limit on clients: scheduling, the caregiver EVV app, documents, billing and the family portal. AI features are not part of the trial. Private-pay-only agencies get 15 days.
EVV in nearby states Montana EVV · Nevada EVV · Oregon EVV · Utah EVV · Washington EVV · Wyoming EVV
Sources Idaho DHW — Long-term care provider resources (EVV) · Idaho Medicaid - EVV flyer · Medicaid.gov — EVV under the 21st Century Cures Act · First Support EVV — the Cures Act EVV requirement, explained
Also on Sandata California, Colorado, Connecticut, Delaware, District of Columbia, Hawaii, Indiana, Maine, Massachusetts, Missouri, Nevada, North Dakota, Ohio, Rhode Island, Vermont, Wisconsin · How Sandata EVV works
See a visit go from clock-in to the Sandata queue.
Twenty minutes on a screen-share: clock-in, clock-out, and the Sandata record for that visit. If it is not a fit you will know in five.