Home care software built for Louisiana Medicaid EVV.
Louisiana routes EVV through LaSRS (Statistical Resources Inc.). First Support Homecare captures every Medicaid visit with GPS clock-in and clock-out, coded reasons and an audit trail, and its LaSRS connector is built to the published specification — the certification is completed with your agency as the sponsoring provider, at no cost to you.
AI does the paperwork: faxed referrals become client records and any PDF form becomes fillable in minutes. Your staff checks and signs, so a small office keeps up without another hire.
The state's own system, with an approved data bridge
Louisiana agencies live inside two sets of rules: Louisiana Department of Health's, and LaSRS's. The software was built to both — the state's EVV requirements in the visit record, LaSRS's interface in the connector — so the agency does the work once and the aggregator gets it in its own format. State system (LaSRS) with approved third-party integration.
Encrypted files over SFTP
LaSRS takes a service file and a worker file as PGP-encrypted CSVs over SFTP, on the state's naming and nightly cadence, with a test prefix until production. The software builds, encrypts, uploads and reads the responses back.
Approval forms first
The provider submits LDH's third-party approval forms, provider and vendor sign an attestation, and SRI's integration requirements are completed on a sample.
Claims checked against EVV
Since December 1, 2025 fee-for-service claims are validated against the EVV record, so the file has to be right and on time.
Louisiana specifics
The provider submits third-party approval forms, provider and vendor sign an attestation, and the vendor completes the LaSRS integration requirements. Fee-for-service claims have been validated against EVV since December 1, 2025.
What LaSRS wants, and where the app gets it
Every element the state names, the record it comes from in the app, and where it lands.
| Element | Where the app gets it | Where it lands |
|---|---|---|
| Service row | Provider number, recipient ID, worker ID, service code, start/end times | service file |
| Worker row | Direct service worker ID, name, contact, role | DSW file |
| Locations | Latitude/longitude at each end, or the phone for telephony | service file |
| Manual entries | The state's reason code and note | service file |
| Transport | PGP-encrypted to SRI's key, SFTP, nightly, test_ prefix until production | SFTP |
| Verdict | Response message file per upload, read back per visit | response file |
Watch a visit go from the door to the state
Your first month in Louisiana
Want to see this on your own visits? Twenty minutes on a screen-share, in Louisiana's format. EVV is one tab — see what else the software does.
Book the demoQuestions Louisiana agencies ask
Is LaSRS a vendor or the state?
The state's system, operated by Statistical Resources Inc. Third-party systems do not replace it; they feed it through an approved data bridge, which is what this software implements.
What does approval involve?
LDH's approval forms, the attestation, SFTP and PGP setup with SRI under a sponsoring provider, then a sample-file review. We do this with your agency as sponsor, at no cost to you.
Can we start before approval is done?
Yes. Everything but the send works from day one; visits queue and go the day the bridge is live.
Which Louisiana programs does this cover?
Personal care under the waivers and EPSDT, and home health — every service Louisiana Department of Health requires EVV for. The provider submits third-party approval forms, provider and vendor sign an attestation, and the vendor completes the LaSRS integration requirements. Fee-for-service claims have been validated against EVV since December 1, 2025.
Is there a free trial for Louisiana agencies?
Yes. Louisiana agencies that bill Medicaid and sign up by December 31, 2026 get 90 days free with no limit on clients: scheduling, the caregiver EVV app, documents, billing and the family portal. AI features are not part of the trial. Private-pay-only agencies get 15 days.
EVV in nearby states Arkansas EVV · Mississippi EVV · Texas EVV
Sources LDH — Electronic Visit Verification · Medicaid.gov — EVV under the 21st Century Cures Act · First Support EVV — the Cures Act EVV requirement, explained
See a visit become a LaSRS file row.
Twenty minutes on a screen-share: clock-in, clock-out, and the LaSRS record for that visit. If it is not a fit you will know in five.