Home care software built for New Jersey Medicaid EVV.
New Jersey routes EVV through HHAeXchange (EVV Data Aggregator API). First Support Homecare captures every Medicaid visit with GPS clock-in and clock-out, coded reasons and an audit trail, and its HHAeXchange connector is built to the published specification — the certification is completed with your agency as the sponsoring provider, at no cost to you.
AI does the paperwork: faxed referrals become client records and any PDF form becomes fillable in minutes. Your staff checks and signs, so a small office keeps up without another hire.
New Jersey: which services came first, and payment since 2021
New Jersey's Division of Medical Assistance and Health Services (DMAHS) awarded its statewide EVV contract to HHAeXchange, which also aggregates visit data from agencies' own systems and from the NJ FamilyCare managed care organizations. The state went live on January 1, 2021, and began requiring EVV data for claims payment on July 1, 2021 - earlier than many states.
Phase 1 was personal care and developmental disability services: Personal Care Assistance, MLTSS Home-Based Supportive Care, and the DDD Individual Supports, In-Home Respite and Community-Based Supports services. Home health followed in Phase 2, with compliance required from January 1, 2023. DMAHS also stresses one point for members: EVV records where the caregiver is when the visit starts, not where the member goes.
| When | What changed in New Jersey |
|---|---|
| January 1, 2021 | EVV live for PCA, MLTSS home-based supportive care and DDD in-home services. |
| July 1, 2021 | EVV data required for claims payment. |
| January 1, 2023 | Phase 2: EVV compliance required for home health care services. |
Payment depends on EVV
Since July 1, 2021, EVV data has been required for claims payment on in-scope services.
Three ways to verify
A visit can be verified by phone call, smartphone app, or a free EVV device placed in the home.
Agencies must educate members
Provider agencies are expected to work with DMAHS, HHAeXchange and the MCOs so members understand EVV.
Multi-factor sign-in
DMAHS newsletter 32-23 introduced multi-factor authentication for the EVV system.
One aggregator: the HHAeXchange Data Aggregator API
New Jersey agencies live inside two sets of rules: New Jersey DMAHS (Division of Medical Assistance and Health Services)'s, and HHAeXchange's. The software was built to both — the state's EVV requirements in the visit record, HHAeXchange's interface in the connector — so the agency does the work once and the aggregator gets it in its own format. Open vendor model.
A REST API with a token
OAuth client credentials, a caregiver record, visits in batches of up to a hundred, and a transactions endpoint that gives each visit its verdict. Members come from the payer's feed; the visit names them by Medicaid ID.
Ten published test cases
HHAeXchange publishes its interface test: authenticate, create and update a caregiver, five visits in a batch, one visit, a missed visit, an edit, a delete, and two that must fail. The software passes all ten against a faithful mock today, and runs them against the real implementation environment with one command.
Edits and missed visits carry codes
A corrected time carries the state's edit reason and action codes; a cancelled scheduled visit can be reported as a missed visit with its own codes.
Everything HHAeXchange requires is the same in every HHAeXchange state - the element-by-element requirements, the onboarding steps and the common questions are on one page. How HHAeXchange EVV works.
Book the demoWatch a visit go from the door to the state
Questions New Jersey agencies ask
When did New Jersey start requiring EVV for payment?
July 1, 2021, for the Phase 1 personal care and DDD services. Home health followed on January 1, 2023.
Does EVV track the member's location in New Jersey?
No. DMAHS says EVV records the provider's location when they arrive to begin the visit; it does not track the member.
Which New Jersey programs does this cover?
Personal care, home health, MLTSS under all five MCOs, and fee-for-service — every service New Jersey DMAHS (Division of Medical Assistance and Health Services) requires EVV for. HHAeXchange EDI/API integration in real time; one system per provider ID; an exception review process; business requirements and technical specifications are published.
Is there a free trial for New Jersey agencies?
Yes. New Jersey agencies that bill Medicaid and sign up by December 31, 2026 get 90 days free with no limit on clients: scheduling, the caregiver EVV app, documents, billing and the family portal. AI features are not part of the trial. Private-pay-only agencies get 15 days.
EVV in nearby states Delaware EVV · New York EVV · Pennsylvania EVV
Sources NJ DMAHS — Electronic Visit Verification · NJ DMAHS - EVV Phase 2 Home Health Care Services training (July 2022) · NJ DMAHS - EVV FAQ · Medicaid.gov — EVV under the 21st Century Cures Act · First Support EVV — the Cures Act EVV requirement, explained
Also on HHAeXchange Illinois, Michigan, Minnesota, Mississippi, South Carolina, West Virginia · How HHAeXchange EVV works
See a visit go from clock-in to the HHAeXchange queue.
Twenty minutes on a screen-share: clock-in, clock-out, and the HHAeXchange record for that visit. If it is not a fit you will know in five.