First Support EMR › First Support Homecare › Oklahoma
First Support Homecare · Oklahoma

Home care software for Oklahoma Medicaid EVV.

Oklahoma routes EVV by payer: AuthentiCare → Acumen/DCI (FFS, fall 2026); HHAeXchange (SoonerSelect MCOs). First Support Homecare captures every Medicaid visit once, with GPS clock-in and clock-out, and sends it to the aggregator each payer uses where a connector is built.

Web-based, nothing to install. Hosted on AWS under a Business Associate Agreement. Security & HIPAA
Where this standsStatus in Oklahoma: Connectors built to the published specification: HHAeXchange. Not built: AuthentiCare → Acumen/DCI. None is certified in Oklahoma yet; certification is completed with the first Oklahoma agency as sponsoring provider, before any production visit is sent.
How EVV works in Oklahoma

Which aggregator depends on the payer

Oklahoma agencies answer to more than one EVV aggregator, depending on who pays for the visit. The software captures each visit once and routes it, so caregivers never clock twice.

AuthentiCare → Acumen/DCI

Used for: FFS, fall 2026. First Support has no connector for this system yet - ask on the call where it stands.

HHAeXchange

Used for: SoonerSelect MCOs. First Support's HHAeXchange connector is built to the published specification; certification in Oklahoma is completed with your agency as sponsor.

What the state requires

Third-party vendors allowed; FFS aggregator moving from AuthentiCare to Acumen (EVV 2.0) — re-integration required; MCO track via HHAeXchange API. Live-in exemption removed 2026.

Requirements

The six EVV elements in Oklahoma

Every element the state names, the record it comes from in the app, and where it lands.

ElementWhere the app gets itWhere it lands
Type of serviceThe service code from the client's authorizationThe payer's aggregator, through the matching connector
Individual receiving the serviceThe client's Medicaid IDThe payer's aggregator, through the matching connector
Date of serviceThe visit dateThe payer's aggregator, through the matching connector
Location of serviceGPS at clock-in and clock-out, against the client's addressThe payer's aggregator, through the matching connector
Individual providing the serviceThe caregiver's unique IDThe payer's aggregator, through the matching connector
Time the service begins and endsServer-stamped clock-in and clock-outThe payer's aggregator, through the matching connector
Ninety seconds

Watch a visit go from the door to the state

Clock-in, the client's confirmation, the reason code, and the record your state receives.
Getting started

Your first month in Oklahoma

Sponsor and credentialsYour agency is the sponsoring provider: one attestation to the state and one to the aggregator, and the aggregator issues test credentials. We prepare both with you.
Configure from the presetFinance → EVV aggregators: the state's preset fills qualifiers, reason codes and config from the published addendum; the issued ids and credentials go on top. The account says Ready when nothing is missing.
CertifyWe run the aggregator's test cases against their test environment with your test patients, fix anything they flag, and ask for their review. Then production credentials.
Go liveFlip the account to production and turn the worker on. From then on every closed Medicaid visit is queued at clock-out and reaches the aggregator within minutes, with its verdict read back.

Want to see this on your own visits? Twenty minutes on a screen-share, in Oklahoma's format. EVV is one tab — see what else the software does.

Book the demo
Questions

Questions Oklahoma agencies ask

Which EVV system does Oklahoma use?

AuthentiCare → Acumen/DCI (FFS, fall 2026); HHAeXchange (SoonerSelect MCOs). Third-party vendors allowed; FFS aggregator moving from AuthentiCare to Acumen (EVV 2.0) — re-integration required; MCO track via HHAeXchange API. Live-in exemption removed 2026.

Can First Support Homecare send our Oklahoma EVV visits?

HHAeXchange built. Connectors built to the published specification: HHAeXchange. Not built: AuthentiCare → Acumen/DCI. None is certified in Oklahoma yet; certification is completed with the first Oklahoma agency as sponsoring provider, before any production visit is sent.

Which Oklahoma services need EVV?

PCS (ADvantage, state plan), HHCS, MCO services. Every Medicaid personal care and home health visit falls under the 21st Century Cures Act EVV rule.

What does the rest of the software do?

Scheduling, caregiver onboarding and credentials, visit notes, payroll exports and Medicaid claims - one system for the agency, whichever EVV route the state uses.

Sources Medicaid.gov — EVV under the 21st Century Cures Act · First Support EVV — every state's EVV model · First Support EVV — the Cures Act EVV requirement, explained · First Support EVV — how HHAeXchange EVV works

See how a Oklahoma agency would run on it.

Twenty minutes on a screen-share, with Oklahoma's EVV route in mind. If it is not a fit you will know in five.

Tell us where to reach you

Thank you.We will call to set a time, usually within one business day.