Home care software built for Wisconsin Medicaid EVV.
Wisconsin routes EVV through Sandata (OpenEVV Alt-EVV). First Support Homecare captures every Medicaid visit with GPS clock-in and clock-out, coded reasons and an audit trail, and its Sandata connector is built to the published specification — the certification is completed with your agency as the sponsoring provider, at no cost to you.
AI does the paperwork: faxed referrals become client records and any PDF form becomes fillable in minutes. Your staff checks and signs, so a small office keeps up without another hire.
Wisconsin's EVV rollout, service by service
The Wisconsin Department of Health Services (DHS) phased EVV in by procedure code rather than by program, with a soft launch before each hard launch so agencies could fix exceptions before claims were affected. The state offers the Sandata-provided system at no cost; an agency may instead use an alternate system that it certifies with Sandata by filing the Alternate EVV Attestation (F-02659).
EVV follows the member across Wisconsin's programs: fee-for-service Medicaid and BadgerCare Plus, SSI HMOs, Family Care and Family Care Partnership, and IRIS. One exception is built into IRIS - it is not a payer for home health services, so the home health EVV requirement does not apply there.
| When | What changed in Wisconsin |
|---|---|
| November 2, 2020 | Soft launch for personal care and supportive home care codes (S5125, S5126, T1019, T1020). |
| May 1, 2023 | Hard launch for those personal care codes - claims now depend on EVV. |
| January 1, 2024 | Soft launch for home health codes and for code 99509. |
| October 1, 2024 | Hard launch for home health (including 92507, 97139, 99504, S9123, S9124, T1001, T1021) and 99509. |
Two launch stages per service
Each service group had a soft launch - visits captured and checked, claims still paid - before the hard launch tied payment to EVV.
Alternate systems attest and can be recertified
An agency using its own system files F-02659 with Sandata. DHS may require recertification, and an agency that does not complete it may have to move to the DHS-provided system until it does.
IRIS and home health
IRIS members' home health is not billed through IRIS, so home health EVV applies through the program that actually pays for it.
Outages have a written policy
DHS publishes an outage procedure for times the EVV system itself is down, so a visit is not lost to a system failure.
Materials in three languages
The "New to EVV?" guide (P-03078) is published in English, Hmong and Spanish for workers and members.
One aggregator: Sandata's OpenEVV interface
Wisconsin agencies live inside two sets of rules: Wisconsin Department of Health Services's, and Sandata's. The software was built to both — the state's EVV requirements in the visit record, Sandata's interface in the connector — so the agency does the work once and the aggregator gets it in its own format. Open (alternate EVV) model.
Three endpoints, one order
Clients, then employees, then visits, each posted as JSON and polled to completion before the next — the appendix's own rule. The software does exactly that, and reads each record's verdict back into the visit.
Certified once per state
A vendor registers with Sandata, receives UAT credentials under a sponsoring provider in the state, passes the interface test, and is then on file for every later agency in that state.
The addendum decides the codes
Which identifier a caregiver is known by (SSN or a custom ID), which the client is, the payer and program IDs, the reason-code table and the ID formats all come from the state's addendum — and live on the account, not in code.
Everything Sandata requires is the same in every Sandata state - the element-by-element requirements, the onboarding steps and the common questions are on one page. How Sandata EVV works.
Book the demoWatch a visit go from the door to the state
Questions Wisconsin agencies ask
When did Wisconsin start denying home health claims without EVV?
The home health hard launch was October 1, 2024, after a soft launch that began January 1, 2024.
Does IRIS require EVV for home health in Wisconsin?
No. IRIS is not a payer for home health services, so the home health EVV requirement does not apply within IRIS. It does apply to personal care and supportive home care paid through IRIS.
Can a Wisconsin agency use its own EVV system?
Yes. It files the Alternate EVV Attestation (F-02659) with Sandata and completes certification. DHS can require recertification later.
Which Wisconsin programs does this cover?
Personal care, supportive home care and home health under Medicaid fee-for-service, Family Care and IRIS — every service Wisconsin Department of Health Services requires EVV for. The provider files the Alternate EVV Attestation (F-02659) with Sandata; DHS may require recertification, and a provider that does not complete it can be moved to the DHS-provided system until it does.
Is there a free trial for Wisconsin agencies?
Yes. Wisconsin agencies that bill Medicaid and sign up by December 31, 2026 get 90 days free with no limit on clients: scheduling, the caregiver EVV app, documents, billing and the family portal. AI features are not part of the trial. Private-pay-only agencies get 15 days.
EVV in nearby states Illinois EVV · Iowa EVV · Michigan EVV · Minnesota EVV
Sources Wisconsin DHS — Electronic Visit Verification · Wisconsin DHS - Alternate EVV · Wisconsin DHS - Alternate EVV Attestation (F-02659) · Medicaid.gov — EVV under the 21st Century Cures Act · First Support EVV — the Cures Act EVV requirement, explained
Also on Sandata California, Colorado, Connecticut, Delaware, District of Columbia, Hawaii, Idaho, Indiana, Maine, Massachusetts, Missouri, Nevada, North Dakota, Ohio, Rhode Island, Vermont · How Sandata EVV works
See a visit go from clock-in to the Sandata queue.
Twenty minutes on a screen-share: clock-in, clock-out, and the Sandata record for that visit. If it is not a fit you will know in five.