Home care software for Iowa Medicaid EVV.
Iowa routes EVV by payer: CareBridge (Wellpoint/Amerigroup & Iowa Total Care); Molina (check plan). First Support Homecare captures every Medicaid visit once, with GPS clock-in and clock-out, and sends it to the aggregator each payer uses where a connector is built.
Which aggregator depends on the payer
Iowa agencies answer to more than one EVV aggregator, depending on who pays for the visit. The software captures each visit once and routes it, so caregivers never clock twice.
CareBridge
Used for: Wellpoint/Amerigroup & Iowa Total Care. First Support's CareBridge connector is built to the published specification; certification in Iowa is completed with your agency as sponsor.
Molina
Used for: check plan. First Support has no connector for this system yet - ask on the call where it stands.
What the state requires
Free CareBridge integration (SFTP pipe-delimited or API); pass connection → file → data validation. Check each MCO's current aggregator.
The six EVV elements in Iowa
Every element the state names, the record it comes from in the app, and where it lands.
| Element | Where the app gets it | Where it lands |
|---|---|---|
| Type of service | The service code from the client's authorization | The payer's aggregator, through the matching connector |
| Individual receiving the service | The client's Medicaid ID | The payer's aggregator, through the matching connector |
| Date of service | The visit date | The payer's aggregator, through the matching connector |
| Location of service | GPS at clock-in and clock-out, against the client's address | The payer's aggregator, through the matching connector |
| Individual providing the service | The caregiver's unique ID | The payer's aggregator, through the matching connector |
| Time the service begins and ends | Server-stamped clock-in and clock-out | The payer's aggregator, through the matching connector |
Watch a visit go from the door to the state
Your first month in Iowa
Want to see this on your own visits? Twenty minutes on a screen-share, in Iowa's format. EVV is one tab — see what else the software does.
Book the demoQuestions Iowa agencies ask
Which EVV system does Iowa use?
CareBridge (Wellpoint/Amerigroup & Iowa Total Care); Molina (check plan). Free CareBridge integration (SFTP pipe-delimited or API); pass connection → file → data validation. Check each MCO's current aggregator.
Can First Support Homecare send our Iowa EVV visits?
CareBridge built. Connectors built to the published specification: CareBridge. Not built: Molina. None is certified in Iowa yet; certification is completed with the first Iowa agency as sponsoring provider, before any production visit is sent.
Which Iowa services need EVV?
PCS, HHCS, HCBS waivers under IA Health Link. Every Medicaid personal care and home health visit falls under the 21st Century Cures Act EVV rule.
What does the rest of the software do?
Scheduling, caregiver onboarding and credentials, visit notes, payroll exports and Medicaid claims - one system for the agency, whichever EVV route the state uses.
Sources Medicaid.gov — EVV under the 21st Century Cures Act · First Support EVV — every state's EVV model · First Support EVV — the Cures Act EVV requirement, explained · First Support EVV — how CareBridge EVV works
See how a Iowa agency would run on it.
Twenty minutes on a screen-share, with Iowa's EVV route in mind. If it is not a fit you will know in five.