First Support EMR › One plan. Priced per active client.
Pricing

One plan. Priced per active client.

Unlimited caregivers and office users. EVV, Medicaid billing, the family portal, data import and support are all in.

One plan, everything included, priced on the number of clients you actively serve each month. No modules to add on later and no per-user seats.

Get a written quote: send your active client count, your state and whether you bill Medicaid, and you will have a number by e-mail within one business day, with the minimum and the onboarding schedule spelled out.

How a quote is built

What counts, and what is never charged for

ItemHow it is priced
Active clientsThe one number the price is based on: clients with at least one visit in the month. Discharged and on-hold clients do not count.
Caregivers and office usersUnlimited. Adding a caregiver or a scheduler never changes the bill.
EVVIncluded for every state, direct or aggregator, including the certification work with your state's vendor.
Medicaid billingIncluded: 837P and CMS-1500 output, remittance matching, the submission pack per claim.
Family portalIncluded for every client; no per-family charge.
Implementation and data importIncluded. Your roster, staff and visit history come across before go-live.
SupportIncluded, from the team that builds the software; extended hours by arrangement.
ContractMonth to month after the first three months. Your data is exportable at any time, in CSV and PDF.
Questions

Pricing questions agencies ask

Why per client and not per user?

Because agencies grow by adding caregivers long before they add clients, and a price that punishes staffing gets in the way of good care. Per client tracks the size of the business you actually run.

Is there a minimum?

Yes, a small monthly minimum for agencies under a certain client count, so a two-client start-up can still use the full system. The quote states it.

What about a second location or a second company?

Each licensed company gets its own instance and its own login domain; the price is still per active client across them. A multi-site group gets one quote.

Do you charge for the state EVV certification?

No. Getting the connector certified with your state's aggregator is part of onboarding. Where a state requires the agency to sponsor a vendor registration, we prepare the paperwork and you sign it.

Can I see the price before a demo?

Tell us your active client count and state on the form below and we send a written quote by e-mail; the demo is optional.

See it in twenty minutes.

A screen-share of the working software, in your state's EVV format. No obligation.

Tell us where to reach you

Thank you.We will call to set a time, usually within one business day.