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Home care software · Alaska EVV

Home care software built for Alaska Medicaid EVV.

Alaska routes EVV through Therap. Homecare App captures every Medicaid visit with GPS clock-in and clock-out, coded reasons and an audit trail, and its Therap connector is built to the published specification — the certification is completed with your agency as the sponsoring provider, at no cost to you.

GPS clock-in & out Phone-line clock by PIN Offline queue Coded reasons & audit trail

See it in 20 minutes Everything the software does

Web-based, nothing to install. Hosted on AWS under a Business Associate Agreement.

Where this standsStatus in Alaska: the Therap connector is built to the published specification and tested against it and against a faithful mock of the aggregator. It is not yet certified in Alaska; certification is completed with the first Alaska agency as sponsoring provider, before any production visit is sent.

Home care software for Alaska agencies

Built for how Alaska actually receives EVV

Alaska agencies live inside two sets of rules: Alaska Department of Health, Division of Health Care Services's, and Therap's. The software was built to both — the state's EVV requirements in the visit record, Therap's interface in the connector — so the agency does the work once and the aggregator gets it in its own format. Open choice model.

ProgramAlaska Department of Health, Division of Health Care Services
Servicespersonal care, home health and waiver services
Serving agencies inAnchorage, the Mat-Su Valley, Fairbanks, Juneau and the Kenai Peninsula

How EVV works in Alaska

One aggregator: Therap's third-party API

A REST API with a token

Each visit is posted as JSON to Therap's endpoint with a bearer token; Therap answers per visit. The field names follow the state's data dictionary and are configurable on the account.

Vendor approval

Therap approves the vendor and issues the base URL, token and data dictionary under a sponsoring provider; the state then lists the system as approved.

Near-real-time

States on Therap expect visits within a day; the software queues every closed visit at clock-out and sends within minutes.

Alaska specifics

Alaska lets a provider use the state's Therap system free of charge or an approved third-party system; a third-party system must be approved by Therap and integrate with the Therap aggregator.

Requirements

What Therap wants, and where the app gets it

Every element the state names, the record it comes from in the app, and where it lands.

Element	Where the app gets it	Where it lands
Visit	Provider ID, recipient Medicaid ID, staff ID, service code and modifier, authorization	visits endpoint
Times	Start/end in UTC, capture method at each end	visits endpoint
Locations	Latitude/longitude at each end, or the phone for telephony; service address	visits endpoint
Manual entries	The state's reason code and note	visits endpoint
Identity	Our stable visit id and sequence, so a resend updates	visit_id / sequence
Verdict	Per-visit response, read back	response

In the software

What the office and the caregiver actually see

The Finance → Claims page listing claim batches by payer — Finance — the aggregator queue lives beside the claims it backs

Getting started

Your first month in Alaska

Sponsor and credentialsYour agency is the sponsoring provider: one attestation to the state and one to the aggregator, and the aggregator issues test credentials. We prepare both with you.

Configure from the presetFinance → EVV aggregators: the state's preset fills qualifiers, reason codes and config from the published addendum; the issued ids and credentials go on top. The account says Ready when nothing is missing.

CertifyWe run the aggregator's test cases against their test environment with your test patients, fix anything they flag, and ask for their review. Then production credentials.

Go liveFlip the account to production and turn the worker on. From then on every closed Medicaid visit is queued at clock-out and reaches the aggregator within minutes, with its verdict read back.

Want to see this on your own visits? Twenty minutes on a screen-share, in Alaska's format.

Book the demo

The rest of the agency

EVV is one tab. The software runs the whole agency.

SchedulingMonth, week and day views; drag to reschedule; caregiver matching by what the patient needs.EVV appGPS clock-in and out, phone-line clock by PIN, offline queue, coded reasons, an audit trail that keeps the original times.Medicaid billing837P claims and CMS-1500 per payer, acknowledgements read back, denials against the lines.Private-pay invoicesRates, fees, invoices and card payments for the clients who are not Medicaid.Documents & onboardingE-signed agreements and forms, licence expiry tracking, two-sided onboarding checklists.ImportPatients, staff and visit history from the system you are leaving, in one step.

Questions

Questions Alaska agencies ask

Do our caregivers have to use Therap's app?

No. Therap's app is the state's free option; an approved third-party system sends the same visits into the Therap aggregator. Caregivers use one app.

What does approval involve?

Therap reviews the integration, issues credentials and the data dictionary under a sponsoring provider, and the state records the approval. We do this with your agency as sponsor, at no cost to you.

Can we start before approval is done?

Yes. Everything but the send works from day one; visits queue and go the day the account is live.

Which Alaska programs does this cover?

Personal care, home health and waiver services — every service Alaska Department of Health, Division of Health Care Services requires EVV for. Alaska lets a provider use the state's Therap system free of charge or an approved third-party system; a third-party system must be approved by Therap and integrate with the Therap aggregator.

Sources

The Alaska documents this page is written from

Read the state's own words; the page above is our summary of them as of 2026-09-21.

Alaska Department of Health — Electronic Visit Verificationhealth.alaska.gov
Medicaid.gov — EVV under the 21st Century Cures Actwww.medicaid.gov
Homecare App — the Cures Act EVV requirement, explainedfirstsupport-emr.com

Other states

EVV, state by state

Five states take EVV from the agency directly; the rest route it through a contracted aggregator. The 51-state EVV map has the model and where the software stands in each.

Also on Therap: Kentucky, North Dakota, South Dakota

See a visit go from clock-in to Therap's endpoint.

Twenty minutes on a screen-share: clock-in, clock-out, and the Therap record for that visit. If it is not a fit you will know in five.

Tell us where to reach you

Thank you.We will call to set a time, usually within one business day.