Home care software for Maryland Medicaid EVV.
Maryland runs EVV in its own closed system, LTSSMaryland ISAS (state-built). First Support Homecare does not replace it - caregivers still clock in there - and runs everything else your agency does.
The state's own EVV system
Maryland agencies keep EVV in the state's system; the software around it is what saves the hours - one place for schedules, caregivers and claims.
LTSSMaryland ISAS
state-built. Caregivers record every Medicaid visit in this system's own app or phone line; outside software cannot send visits to it.
What the state requires
None available — caregivers must use the LTSSMaryland EVV mobile app (IVR backup). No third-party integration path.
The six EVV elements in Maryland
Every element the state names, the record it comes from in the app, and where it lands.
| Element | Where the app gets it | Where it lands |
|---|---|---|
| Type of service | The service code from the client's authorization | Entered by the caregiver in the state's own app |
| Individual receiving the service | The client's Medicaid ID | Entered by the caregiver in the state's own app |
| Date of service | The visit date | Entered by the caregiver in the state's own app |
| Location of service | GPS at clock-in and clock-out, against the client's address | Entered by the caregiver in the state's own app |
| Individual providing the service | The caregiver's unique ID | Entered by the caregiver in the state's own app |
| Time the service begins and ends | Server-stamped clock-in and clock-out | Entered by the caregiver in the state's own app |
Watch a visit go from the door to the state
Your first month in Maryland
Want to see this on your own visits? Twenty minutes on a screen-share, in Maryland's format. EVV is one tab — see what else the software does.
Book the demoQuestions Maryland agencies ask
Which EVV system does Maryland use?
LTSSMaryland ISAS (state-built). None available — caregivers must use the LTSSMaryland EVV mobile app (IVR backup). No third-party integration path.
Can First Support Homecare send our Maryland EVV visits?
Maryland requires caregivers to clock in and out in LTSSMaryland ISAS itself - no third-party software can submit EVV there. First Support Homecare runs everything around it: scheduling, caregiver onboarding and records, and Medicaid billing.
Which Maryland services need EVV?
PCS (CPAS, CO waiver, CFC), DDA services. Every Medicaid personal care and home health visit falls under the 21st Century Cures Act EVV rule.
What does the rest of the software do?
Scheduling, caregiver onboarding and credentials, visit notes, payroll exports and Medicaid claims - one system for the agency, whichever EVV route the state uses.
Sources Medicaid.gov — EVV under the 21st Century Cures Act · First Support EVV — every state's EVV model · First Support EVV — the Cures Act EVV requirement, explained
See how a Maryland agency would run on it.
Twenty minutes on a screen-share, with Maryland's EVV route in mind. If it is not a fit you will know in five.