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Home care software · Rhode Island EVV

Home care software built for Rhode Island Medicaid EVV.

Rhode Island routes EVV through Sandata (OpenEVV Alt-EVV). Homecare App captures every Medicaid visit with GPS clock-in and clock-out, coded reasons and an audit trail, and its Sandata connector is built to the published specification — the certification is completed with your agency as the sponsoring provider, at no cost to you.

GPS clock-in & out Phone-line clock by PIN Offline queue Coded reasons & audit trail
Web-based, nothing to install. Hosted on AWS under a Business Associate Agreement.
Where this standsStatus in Rhode Island: the Sandata connector is built to the published specification and tested against it and against a faithful mock of the aggregator. It is not yet certified in Rhode Island; certification is completed with the first Rhode Island agency as sponsoring provider, before any production visit is sent.
Home care software for Rhode Island agencies

Built for how Rhode Island actually receives EVV

Rhode Island agencies live inside two sets of rules: Rhode Island EOHHS's, and Sandata's. The software was built to both — the state's EVV requirements in the visit record, Sandata's interface in the connector — so the agency does the work once and the aggregator gets it in its own format. Open model.

  • ProgramRhode Island EOHHS
  • Servicespersonal care, home health and waiver services
  • Serving agencies inProvidence, Warwick, Cranston, Pawtucket and Newport
How EVV works in Rhode Island

One aggregator: Sandata's OpenEVV interface

Three endpoints, one order

Clients, then employees, then visits, each posted as JSON and polled to completion before the next — the appendix's own rule. The software does exactly that, and reads each record's verdict back into the visit.

Certified once per state

A vendor registers with Sandata, receives UAT credentials under a sponsoring provider in the state, passes the interface test, and is then on file for every later agency in that state.

The addendum decides the codes

Which identifier a caregiver is known by (SSN or a custom ID), which the client is, the payer and program IDs, the reason-code table and the ID formats all come from the state's addendum — and live on the account, not in code.

Rhode Island specifics

Certify with Sandata against the RI Alt-EVV Specifications v4.1 and the RI addendum; latitude/longitude on every client address; transmit at least daily; client verification elements (signature or verbal) are required.

Requirements

What Sandata wants, and where the app gets it

Every element the state names, the record it comes from in the app, and where it lands.

ElementWhere the app gets itWhere it lands
Client recordMedicaid ID as the addendum spells it, name, home address with coordinatesclients endpoint
Employee recordCaregiver by SSN or custom ID per the addendum; position; NPI where the state asksemployees endpoint
Visit recordVisitOtherID, PayerID / PayerProgram, HCPCS + up to four modifiers, UTC timesvisits endpoint
CallsMobile with latitude/longitude, or Telephony with the originating phoneCalls[]
Manual or corrected visitVisitChanges with the program's ReasonCode and a memoVisitChanges[]
SequenceA timestamp SequenceID that only ever rises, so a resend is an updateSequenceID
VerdictStatus polled by transaction id; per-record errors read back to the visit/status?uuid=
In the software

What the office and the caregiver actually see

An EVV visit detail with GPS pins at clock-in and clock-out
A visit's EVV record — server times, GPS at both ends, the caregiver, the reason if a time was typed
The Finance → Claims page listing claim batches by payer
Finance — the aggregator queue lives beside the claims it backs
Getting started

Your first month in Rhode Island

Sponsor and credentialsYour agency is the sponsoring provider: one attestation to the state and one to the aggregator, and the aggregator issues test credentials. We prepare both with you.
Configure from the presetFinance → EVV aggregators: the state's preset fills qualifiers, reason codes and config from the published addendum; the issued ids and credentials go on top. The account says Ready when nothing is missing.
CertifyWe run the aggregator's test cases against their test environment with your test patients, fix anything they flag, and ask for their review. Then production credentials.
Go liveFlip the account to production and turn the worker on. From then on every closed Medicaid visit is queued at clock-out and reaches the aggregator within minutes, with its verdict read back.

Want to see this on your own visits? Twenty minutes on a screen-share, in Rhode Island's format.

Book the demo
Questions

Questions Rhode Island agencies ask

Do our caregivers have to use Sandata's app?

No. Sandata's app is the state's free option; an agency with its own system sends visits into the same aggregator through the Alt-EVV interface. Caregivers use one app — this one — and the state gets the same data.

What does the certification involve?

Sandata issues UAT credentials under a sponsoring provider in the state, we send clients, employees and visits to their test environment, work through their checklist, and they confirm. We do this with your agency as the sponsor, at no cost to you; the software is already built and tested against the published specification.

What if the state changes its reason codes or payer IDs?

Those are settings on the aggregator account, not code. When an addendum is revised the account is updated and the next send carries the new values.

Can we start before the certification is done?

Yes. Scheduling, documents, billing and the caregiver app work from day one, and every Medicaid visit is captured with GPS and coded reasons. Visits queue for the aggregator and go the day the account is live — nothing is re-entered.

Which Rhode Island programs does this cover?

Personal care, home health and waiver services — every service Rhode Island EOHHS requires EVV for. Certify with Sandata against the RI Alt-EVV Specifications v4.1 and the RI addendum; latitude/longitude on every client address; transmit at least daily; client verification elements (signature or verbal) are required.

Sources

The Rhode Island documents this page is written from

Read the state's own words; the page above is our summary of them as of 2026-09-21.

See a visit go from clock-in to the Sandata queue.

Twenty minutes on a screen-share: clock-in, clock-out, and the Sandata record for that visit. If it is not a fit you will know in five.

Tell us where to reach you

Thank you.We will call to set a time, usually within one business day.