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First Support EMR › First Support Homecare › Mississippi
First Support Homecare · Mississippi

Home care software built for Mississippi Medicaid EVV.

Mississippi routes EVV through HHAeXchange (EVV Data Aggregator API). First Support Homecare captures every Medicaid visit with GPS clock-in and clock-out, coded reasons and an audit trail, and its HHAeXchange connector is built to the published specification — the certification is completed with your agency as the sponsoring provider, at no cost to you.

AI does the paperwork: faxed referrals become client records and any PDF form becomes fillable in minutes. Your staff checks and signs, so a small office keeps up without another hire.

Free 90-day trial for Mississippi Medicaid agencies, no limit on clients, AI features excluded. Sign up by December 31, 2026. Offer details
Web-based, nothing to install. Hosted on AWS under a Business Associate Agreement. Security & HIPAA · Security features · Pricing · Switching from another system
A riverboat on the Mississippi River at Natchez, Mississippi - home care software and EVV for Mississippi agencies
A riverboat on the Mississippi River at Natchez, MississippiPhoto: Carol M. Highsmith, Library of Congress, public domain
Where this standsStatus in Mississippi: the HHAeXchange connector is built to the published specification and tested against it and against a faithful mock of the aggregator. It is not yet certified in Mississippi; certification is completed with the first Mississippi agency as sponsoring provider, before any production visit is sent.
Mississippi specifics

Mississippi: two phases, then all claims through HHAeXchange

The Mississippi Division of Medicaid (DOM) runs an open hybrid model with HHAeXchange: an agency can use the free HHAeXchange provider portal or connect its existing EVV system. Personal care came first. State plan home health followed in Phase II, which went live in December 2023 after DOM used a good-faith-effort exemption to delay it.

Since then Mississippi has moved billing itself. DOM updated Part 200 of its Administrative Code so that, from December 1, 2025, all claims for EVV-required services are submitted through HHAeXchange. From January 1, 2026 a claims edit suspends any EVV-mandated claim submitted directly in MESA, the state's claims system.

WhenWhat changed in Mississippi
June 2023DOM and HHAeXchange kick-off letter to providers.
December 2023Phase II: EVV for state plan home health goes live on HHAeXchange.
December 1, 2025All EVV claims must be submitted through HHAeXchange (Administrative Code Part 200).
January 1, 2026New edit suspends EVV-mandated claims submitted directly in MESA.

Bill through the EVV system

Claims for EVV services go to the fiscal agent through HHAeXchange, unless DOM authorizes otherwise in writing.

Free portal or integration

The HHAeXchange provider portal is free; an agency's own system connects to HHAeXchange instead.

Caregivers can be bulk-loaded

Caregivers can be added one at a time or through HHAeXchange's bulk import.

How EVV works in Mississippi

One aggregator: the HHAeXchange Data Aggregator API

Mississippi agencies live inside two sets of rules: Mississippi Division of Medicaid's, and HHAeXchange's. The software was built to both — the state's EVV requirements in the visit record, HHAeXchange's interface in the connector — so the agency does the work once and the aggregator gets it in its own format. Open vendor model.

A REST API with a token

OAuth client credentials, a caregiver record, visits in batches of up to a hundred, and a transactions endpoint that gives each visit its verdict. Members come from the payer's feed; the visit names them by Medicaid ID.

Ten published test cases

HHAeXchange publishes its interface test: authenticate, create and update a caregiver, five visits in a batch, one visit, a missed visit, an edit, a delete, and two that must fail. The software passes all ten against a faithful mock today, and runs them against the real implementation environment with one command.

Edits and missed visits carry codes

A corrected time carries the state's edit reason and action codes; a cancelled scheduled visit can be reported as a missed visit with its own codes.

Everything HHAeXchange requires is the same in every HHAeXchange state - the element-by-element requirements, the onboarding steps and the common questions are on one page. How HHAeXchange EVV works.

Book the demo
Ninety seconds

Watch a visit go from the door to the state

Clock-in, the client's confirmation, the reason code, and the record your state receives.
Questions

Questions Mississippi agencies ask

Can a Mississippi agency bill EVV services directly in MESA?

No. Since December 1, 2025 EVV claims go through HHAeXchange, and from January 1, 2026 a direct MESA claim for an EVV-mandated service is suspended.

When did home health EVV start in Mississippi?

December 2023, as Phase II on HHAeXchange, after a good-faith-effort exemption.

Which Mississippi programs does this cover?

Personal care under the waivers, home health, and the MSCAN and CHIP plans — every service Mississippi Division of Medicaid requires EVV for. HHAeXchange EDI/API integration. Since December 1, 2025 all EVV claims must be submitted through HHAeXchange; edit 712 (from January 1, 2026) suspends direct MESA claims.

Is there a free trial for Mississippi agencies?

Yes. Mississippi agencies that bill Medicaid and sign up by December 31, 2026 get 90 days free with no limit on clients: scheduling, the caregiver EVV app, documents, billing and the family portal. AI features are not part of the trial. Private-pay-only agencies get 15 days.

EVV in nearby states Alabama EVV · Arkansas EVV · Louisiana EVV · Tennessee EVV

Sources Mississippi Division of Medicaid — EVV · Mississippi Division of Medicaid - EVV · Mississippi Division of Medicaid - EVV for Home Health Care Services · Mississippi Division of Medicaid - The Scoop (April 2026) · Medicaid.gov — EVV under the 21st Century Cures Act · First Support EVV — the Cures Act EVV requirement, explained
Also on HHAeXchange Illinois, Michigan, Minnesota, New Jersey, South Carolina, West Virginia · How HHAeXchange EVV works

See a visit go from clock-in to the HHAeXchange queue.

Twenty minutes on a screen-share: clock-in, clock-out, and the HHAeXchange record for that visit. If it is not a fit you will know in five.

Tell us where to reach you

Or pick a time yourself and get a Google Meet link straight away.

Thank you.We will call to set a time, usually within one business day. Or pick one yourself now.